New Online Consultation Service
GP Appointments/ Admin Queries/ Prescription requests/Fit notes
Right person, right time, first time!
We have changed how you can contact and get help from the surgery. All requests for non-urgent GP appointments, as well as non-clinical requests can be submitted through online forms, You can find these forms on our surgery website, via NHSapp, by calling us, or visiting the surgery in person.
What happens next?
Your request will be reviewed by a GP and you will receive a response within 1 Working day for Non urgent medical request and up to 48 Hours for administration requests.
For urgent help, call the surgery. If the surgery is closed then visit NHS 111 online. In an emergency call 999.
Online forms are open from 08.00am - 18.30pm Monday - Friday.

Welcome to Green Lane and Sheldon Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions.
If you’re new to the area, have a look at our opening times, complete a registration form and come and see us.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.
Online Services
Non-urgent advice: You and your general practice
Non-urgent advice: NHS Birmingham and Solihull ICB
Compliments, concerns and complaints :: NHS Birmingham and Solihull
Email: bsol.patientexperience@nhs.net
Telephone: 0121 203 3313
Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT
Non-urgent advice: Healthwatch Birmingham and Solihull
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Page created: 04 August 2022