Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Green Lane SurgeryTel: 0121 749 5115
Sheldon Heath SurgeryTel: 0121 784 5465
All consultations are by appointment and can be booked in person or over the telephone, or on-line.
Urgent appointments are seen on the day. If you request an urgent appointment you will be asked to supply details of the urgency to the receptionist who will complete a triage form which will be passed to the doctor on duty.
Please check the above tabs labelled 'Green Lane' and 'Sheldon Heath' for individual doctor availability at both of our surgeries.
Please note that appointments are generally for one person only. If another member of the family needs to be seen then try and advise us when booking and we can allow more time.
We have a sit & wait service available Monday to Friday, patients will be seen if they arrive at the surgery before 10.30am . Doctors appointments start from 9.00am onwards but if you unable to attend sit & wait we offer bookable appointments from 8:30am for the month January / February.
If you just want advice over the telephone please call and leave details and a contact number with reception. You can normally expect a call back from a doctor after surgery has finished. Our nurses are also available for telephone advice and will normally call you back the same day.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
09:00 - 12:00
16:00 - 18:30
18:30 - 20:00*
15:30 - 18:00
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Extended Hours (Evening & Weekend Appointments)
From 1st July 2018 , Green Lane & Sheldon Surgery as part of the North Solihull Collaborative provides additional appointments for GPs, Nurses, ANP's & HCA's at Bosworth Medical Centre, Chelmsley Wood B37 5BU. These appointments are pre-bookable through your GP Practice.
Monday - Friday: 18:30 - 20:00
Saturday: 09:00 - 12:00
Sunday: 09:00 - 11:00
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